It took years to build your product/service with lots of engineers, UX, copywriters, & design professionals. Then you go live -- into the wild, and all the assumptions made through your methodical process will get some tough love.
These days, you can't win with marketing tactics that leave no recall value like facts, figures, and discounts. Increasingly companies need to stand for something to differentiate and connect emotionally with consumers.
A well defined brand including a meaningful logo, photos or illustrations, the colors and fonts should inform all the content and advertising you create. If you don't invest in this and post seemingly random content, you are not doing yourself any favors and are not building any equity and differentiation for your company.
Having completed several successful branding efforts in corporate America and as an entrepreneur, I developed a process in partnership with Joao Pereira, a very skilled designer and member of The Collective NYC, that gets results every time. It starts with a strategy.
1) Strategy - Before doing any design it is critical to document your strategy, which includes a clearly defined audience, goals, objectives, points of differentiation, your tone, talking points, messages, and your story arc.
2) Audit the status quo - Your brand may have some already established assets/photos and designs and this is a good start - make a collection, either online on a site like Pinterest or you can use print outs and cut outs. This is called a moodboard. Take a look at what you have and ask your self - what does this say about my brand ? How does this make us different? memorable?
3)Audit the less obvious - Think of people, things, other brands that inspire you and add them to your moodboard. A recent client added Rhianna to her moodboard because she embodied the sexiness she was going for.
4) Go to extremes - Think about conflicting feelings, emotions, etc. The past vs. present, hot and cold, wet and dry, all these can possibly be expressions of your brand. Some people feel these extremes and are difficult to reconcile - and they are, but when you do - it's magic.
5) Reconcile and synthesize - This is not easy because the images you see on your moodboard may appear to have nothing to do with each other to most. An example of this was working with Bija Essence synthesize a rich history of coconut fields and a matriarch in India with a modern, sophisticated presence. From that juxtaposition we came up with the tagline and design for "Bring Back The Tradition of Touch."
6) Design Logo, font and visual elements -A refined set of typography, graphics and design elements are all part of your brand. This is where it officially goes beyond planning and requires artistic experience and an eye for design. The magic is in the interpretation of a skilled designer.
7) Develop Guidelines - Create the guidelines for your brand style. The brand styles and guidelines specify the colors arrangement, the sizes, the shapes, the fonts and the core elements that can be used to systematically create the design assets, no matter who is implementing. It can be applied to websites, partnerships, social media, print, packaging, etc.
8) Create assets - A lot of time, thought and consideration goes into creating assets that are in sync with your business’s core ethos and brand this is the step where all the magic happens.
9) Template time -Just after you’ve finalized your primary assets such as the logo and the brand identity, create templates for all other assets such as the banners, social post, posters and other elements of your business. To make things simpler, use Canva to save all your templates including the design assets, photography assets, arts and videos at a single place. This feature rich platform makes rest of the work really easier. Talking financially, you can use use Canva for work by paying $12.95 per month (per user), and the platform also offers a 23% discount if the user pays annually. All the templates and graphics that you store in Canva can be reused to create assets as and when required.So the next time you find your target audience clueless about your business as a brand, you now know what you can do about it!
“Identities are the beginning of everything. They are how something is recognized and understood. What could be better than that?” -Paula Scher
Jay Mandel is The founder of The Collective NYC, a marketing consultancy. He is also a Marketing Professor at Sacred Heart University and teaches Social Media, Content Marketing, Branding, and other classes. You can engage with The Collective NYC on Instagram. This post expresses my personal views and my personal views are directly connected with my employer because it is me :-)
As I head to Las Vegas for CES and The Brand Innovators Summit, I am prepared to be inspired. Whether connecting with friends and new connections in the marketing community, seeing impressive architecture, fine dining, entertainment and of course, all the latest and greatest tech innovations in one place - there will be no shortage of sensory, thought-provoking inspiration this week.
However, life for most of us, most of the time, is ordinary and is made of a multitude of thoughts, perceptions, and occurrences. Yes, there will be times when something happens that is transformative or instantaneous, but equally important is that we understand the steps and iterations that lead you to the change.
Excellence is the gradual result of always striving to do better." - Pat Reilly
In psychology and in business, an antecedent is a trigger which leads to a behavior or action, which results in some sort of consequence. According to Bain & Company, applied behavioral science (ABS) offers compelling insights into what actually influences human behavior. It shows that any behavior—what people say or do—is prompted by antecedents and then powerfully reinforced or undercut by the consequences of those actions.
Think about some of the triggers that guided you to change your responses or points of view in the past. How do these seemingly disparate occurrences lead to more significant changes in your life?
For me, just about a year ago, the concept of The Collective NYC was just starting to form in my head. I had ideas of what about marketing and business worked for me, the experiences I had in corporate America, changes in the way we work, technology and shifts towards more personal connection in marketing, but hadn't yet "connected the dots" to shift from dreams to reality.
To crystallize my concept and point of view I talked candidly to colleagues, family, and friends. I had to share my views and feelings, good and bad. I had to listen carefully, as well, to learn while letting other people talk. And I had to take copious notes and admonitions– that they generously offered.
The people that I work with, we often have earth-shattering conversations about life and choices. What I've learned from that is people think differently, and each of their opinions has a significance of its own. When my friend and The Collective NYC founding member, Jocelyn Greenky told me that "it's okay to not do everything on your own," - that struck me like a lightning bolt. I realized that I don’t need to burden myself with everything, and should share the workload with my close friends from time to time. This conversation with her was an inspiration for me, and I find specks of genius in everyone, which help me grow as a whole.
Your sources of motivation will be scattered – a few here and a few there. You can approach different people for different things, because that’s how humans are. We can't be perfect in everything.
In addition to learning what to do from others, it is as important to reflect what isn't working for you and to not follow in the footsteps certain leaders, companies or friends, who may not align with your values or vision. No-one enjoys being micro-managed, watching leaders dance around hard decisions, receiving poor feedback, dishonesty, lack of transparency and respect, but we have all experienced it.
Sometimes, inspiration could reverse itself into setting an example for you not to become what is in front of you.
The people who you surround yourself with, help us you to strategize and formulate your plans and define our path forward. Relationships influence how we think about ourselves and how we interact with the world around us See Ted Rubin's Return on Relationship. However, no one has had the same experiences, perceptions, beliefs, & creativity as anyone else. And this is where you can make your mark, put your stake in the ground, and help the next generation like the previous generation helped you!
I'm in Vegas Jan 6-9. Contact me if you'd like to meet up!
Jay Mandel is The founder of The Collective NYC, a marketing consultancy. You can engage with The Collective NYC on Instagram. This post expresses my personal views and my personal views are directly connected with my employer because it is me :-)
#CES #CES2019 #bisummit #marketing #entrepreneurship #passion #purpose #respect #inspiration